AI Calling Software for Customer Support in India: How BotSense Resolves 80% of Queries Without Human Agents
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Indian businesses across e-commerce, BFSI, healthcare, and SaaS are facing a customer support crisis. Call volumes are rising, agent costs are climbing to ₹35–80 per call, and customers expect 24/7 resolution in Hindi, English, and regional languages. BotSense, founded in Indore in 2021 by Mohit Nagwani, offers an AI calling software for customer support in India that resolves 80% of queries without any human agent. What Makes BotSense Different? BotSense's AI voice agents handle customer…
1Key Takeaways
- Indian businesses across e-commerce, BFSI, healthcare, and SaaS are facing a customer support crisis.
- Call volumes are rising, agent costs are climbing to ₹35–80 per call, and customers expect 24/7 resolution in Hindi, English, and regional languages.
- BotSense, founded in Indore in 2021 by Mohit Nagwani, offers an AI calling software for customer support in India that resolves 80% of queries without any human agent.
- BotSense's AI voice agents handle customer….
2AIWedia Score
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3Why it matters
Coding AI shifts how fast software ships and how much human review each change needs. DEV — AI reports that indian businesses across e-commerce, BFSI, healthcare, and SaaS are facing a customer support crisis.
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