Beyond expert users: agents should help users construct preferences, not just elicit them
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arXiv:2606.30863v1 Announce Type: new Abstract: Agents typically assume an expert user -- one with well-formed preferences about what they want -- and default to clarifying questions whenever the task is underspecified. We argue this assumption is unrealistic. Users often lack the domain knowledge to have completely specified preferences; if asked about their preference on some feature, the user may be unable to answer without the agent helping the user to learn some domain knowledge needed to…
1Key Takeaways
- arXiv:2606.30863v1 Announce Type: new Abstract: Agents typically assume an expert user -- one with well-formed preferences about what they want -- and default to clarifying questions whenever the task is underspecified.
- We argue this assumption is unrealistic.
- Users often lack the domain knowledge to have completely specified preferences; if asked about their preference on some feature, the user may be unable to answer without the agent helping the user to learn some domain knowledge needed to….
2AIWedia Score
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3Why it matters
Research breakthroughs often arrive in products months later—early signals matter for strategy. arXiv cs.AI reports that arXiv:2606.30863v1 Announce Type: new Abstract: Agents typically assume an expert user -- one with well-formed preferences about what they want -- and default to clarifying questions whenever the task is underspecified.
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