Why your company's search bar can't find the answer that's right there
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On a Tuesday morning in March, a chief executive asked a question that should have taken thirty seconds to answer: have we ever agreed to a liability cap below one million dollars? The answer existed. It was written down, signed, filed, and sitting on the shared drive the whole time. Finding it took three days, and not finding it in time cost forty thousand dollars. Every organization has a version of that Tuesday. The knowledge is real, it survived, and it is spread across a million files in a…
1Key Takeaways
- On a Tuesday morning in March, a chief executive asked a question that should have taken thirty seconds to answer: have we ever agreed to a liability cap below one million dollars?
- It was written down, signed, filed, and sitting on the shared drive the whole time.
- Finding it took three days, and not finding it in time cost forty thousand dollars.
- Every organization has a version of that Tuesday.
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3Why it matters
Coding AI shifts how fast software ships and how much human review each change needs. DEV — ML reports that on a Tuesday morning in March, a chief executive asked a question that should have taken thirty seconds to answer: have we ever agreed to a liability cap below one million dollars?
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